If you have an issue with your order, please contact us within fourteen (14) days of receiving your product(s). While we cannot accept returns for food products you may be eligible for a replacement or a refund. Please note that we monitor replacement and refund activity for abuse and we reserve the right to limit or decline either at our discretion.
Text us "GetHelp" and your claim to our customer service number +447 480 801 117.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.